Muckle supports sale of North West tech company to global tech giant
Muckle has advised on the sale of North West housing technology company Alertacall to Canadian tech giant, Volaris Group (part of Constellation Software Inc.)
Alertacall is a UK provider of customer engagement and communications technology for the social housing and retirement living sectors.
The company was founded in 2004 by James Batchelor who was awarded an MBE in 2025 for services to technology for older people. Inspired by his grandmother, Eveline, the entrepreneur started creating technology to increase contact with older people and campaigned to prevent them being alone for long periods.
Selling the company
James Batchelor explained his choice to sell the business to Volaris Group, saying:
“It’s a proper home for Alertacall after all these years (22!) and because they are not a private equity firm they’ve never, ever, sold a business. They buy, hold and invest in businesses forever.
“For our clients and partners, and for all our amazing team members – this means Alertacall is better resourced and more secure than at any time before. We are now part of a group with a multi-billion balance sheet.
“It also opens up the possibility of us accessing thousands of other technologies within the group with which we can innovate.”
Adam Rayner, partner at Muckle advised the shareholders on the sale of Alertacall supported by solicitor, Sophie Cragg. Adam said:
“We were really pleased to support James and the Alertacall team. Theirs is a business built on innovation, creating practical solutions to genuine social problems.
“I am confident that the acquisition by Constellation Software will be a hugely positive step forward, unlocking further opportunity and investment to allow them to build on their previous success.”
Supporting business growth in the North West
The deal marks the latest high-profile deal for Muckle’s corporate team. Working from our base in Cumbria, the firm is supporting businesses across the North West to achieve their broader ambitions and accelerate business growth.
Adam explained: “The sale of Alertacall to Volaris Group feels like a win-win for everyone. It is a great example of how an acquisition can open up global opportunities.”
Muckle LLP worked alongside Logros Advisory Partners on the transaction.
To find out more about Muckle’s work on this deal please contact Adam Rayner on 0191 211 7962 or email [email protected]