Debt Recovery Support Assistant
Katie joined Muckle in 2016 as an apprentice in our Business Services team. Katie worked in that team for two years where she studied business administration and achieved level 3. In February 2018 Katie progressed to our Debt Recovery team where she is able to apply her business administrations skills to the debt-recovery procedure for our clients.
Katie is trained on our debt recovery case management system (Liberate) and her duties include: monitoring debtor payments, issuing letters before claim, issuing proceedings, instructing enforcement officers and negotiating and problem solving where necessary. Katie is working towards a recognised Debt Recovery qualification.