Purchase and maintenance of information technology solutions is often one of the largest items of expenditure for a business, so finding the right solution for your organisation is crucial.
We can provide practical and commercial advice on the legal issues arising from the acquisition and operation of your IT systems and software. We also advise on IT policies, information security and all aspects of trading online; keeping you compliant with the law and helping you implement best practice. More detail on information security compliance can be found here.
We advise on all aspects of IT procurement, from the review of simple shrink-wrap licences to the preparation of bespoke software development agreements and the implementation of complex outsourcing arrangements.
If you are a software and systems supplier, it will be important to tailor your contractual documentation to provide effective protection for your proprietary products and govern your relationship with your customers. Our team can help make sure that this is properly covered.
Here’s how we can help
The commercial team has significant experience and expertise across a wide range of bespoke technology arrangements, including:
- IT procurement;
- software development and acquisition;
- software licensing and the provision of software as a service;
- software distribution or reselling;
- Software and hardware maintenance and support agreements;
- OEM arrangements;
- computer acceptable use and monitoring policies;
- database licensing;
- ISP and ASP agreements;
- website legal compliance;
- website development and hosting agreements;
- e-commerce, mobile-commerce and online trading; and
- payment service provider arrangements.
Whether you are a customer or supplier of IT systems, software or services, we can work with you to ensure the smooth running of your project at every stage.
The increased capabilities and speed of IT systems mean that your use of IT is potentially a high-risk area within your business. Plus, the growth of Web 2.0 and social media means that organisations need to be prepared for the impact these technologies are having on businesses.
We can provide training sessions on these and many more constantly changing areas of law as well as assisting with the preparation of policy documents.
Jargon buster
Is there an IT term that you don’t understand or need clarifying? The terminology search facility here can help.
Emarketing and the law
Many clients are confused about their legal obligations when conducting electronic marketing campaigns. We are experienced in guiding clients through this complex area: Email marketing – are you complying with anti-spam laws?
What people say about us
"I always recommend Muckle LLP to our customers as we have always had excellent advice from them. I trust them completely and I find their specialists approachable, sympathetic and objective. I never hesitate to contact them if we have a problem as I know I will get advice that will help us."
Sally Waterson, Managing Director, Waterstons Limited
"Muckle LLP is an excellent firm to work with. They always provide an exemplary service and value for money."
Gareth Davies, Manager, RSC Northern, University of Sunderland