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Should I be prepared to compromise?

There is no point in demanding immediate payment in full if the customer simply cannot pay. Negotiating part payment and rescheduling the debt - confirmed in writing - can at least help you recover some of the money you are owed, and improves the chances of maintaining a good relationship if the customer's problems are only temporary. A compromise agreement could allow for interest and can also allow you to avoid the effort and expense of taking further action.